2601 Bransford Avenue, Nashville, Tennessee 37204

PLEASE ANNOUNCE AND POST ON BULLETIN BOARDS

Bulletin: S-557-08 (Revised 9/08/08) Date: July 15, 2008

The Metropolitan Nashville Board of Education announces a vacancy in the following position:

Customer Service Center Representive I - Customer Service Center
12 Months -Grade 6 – Base Hourly Rate $12.19
Bi-Lingual candidates required (English and Spanish)

OPEN UNTIL CANDIDATE IS SELECTED

Please submit resume and cover letter only:

Human Resources Department
Metropolitan Nashville Public Schools
2601 Bransford Avenue
Nashville, TN 37204
Fax # - 615-214-8650

EMPLOYMENT STANDARDS:

High School Diploma or GED. Two (2) years of customer service related experience. Working knowledge of MNPS departments and operations highly desirable. Proficient keyboarding skills at least 35 wpm.

Responsible for handling customer inquiries, and complaints in a professional and courteous manner; skilled in oral and written communications; demonstrated ability to handle complaints, unpleasant customers, and remain calm in emergency and crisis situations. Available and willing to work a flexible work schedule between the hours of 6:00a.m. and 6:00p.m.

Applicants are required to file a letter indicating interest in the above named vacancies along with a current resume listing the names, addresses, and phone numbers of at least three (3) references, one of whom must be a current or past supervisor.

EQUAL OPPORTUNITY EMPLOYER

The Metropolitan Nashville Public Schools do not discriminate on the basis of age, race, sex, color, national origin, religion or disability in its hiring or employment practices or in admission to, access to, or operation of its programs, services or activities.